Treating Customers Equally 

 

 

 

The market for Financial Advice is highly competitive and so advice which may be suitable for one client will not be suitable for all clients. We encourage our clients to take time to understand exactly what advice we provide them and also with the charges. We believe in treating every client equally and as such adhere to the below principles.

 

 

Principle 1

 Consumers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture.

 

Principle 2

Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly.

 

Principle 3

Consumers are provided with clear information and are kept appropriately informed before, during and after the point of sale.

 

Principle 4

Where consumers receive advice, the advice is suitable and takes account of their circumstances.

 

Principle 5

Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable standard and as they have been led to expect.

 

Principle 6

Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint.

 

 

 

 

© Blakes Financial Management

The content is aimed at UK residents or residents of MiFID countries. Decisions should not be taken based solely on the content of the website and individual advice should always be sought first.

 

17 Temple Street

Aylesbury

Buckinghamshire

HP20 2RN  

 

 01296 415585

info@blakesfinancial.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Blakes Financial Management Ltd are Independent Financial Advisers who are Authorised and Regulated by the Financial Conduct Authority. Blakes Financial management Ltd is entered on the Financial Services Register https:\\fca.org.uk/ under reference 810027. If you wish to register a complaint please write to info@blakesfinancial.com or telephone 01296 415585. A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 0234567

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